The first booking system in Latviafor special offers of hotels
Hothotpack.com Ltd. (Reg.Nr.40103901657, address: Graudu Street 68, Riga, LV-1058) provides to the
User Accommodation services without any extra charge. In these Terms and conditions are stipulated
mutual cooperation between the User, Intermediary and Seller. These terms and conditions are a
contractual basis for User purchases online through Hothotpck.com website, application, or other
platform. By booking, the User confirms that agree with these Terms and Conditions.
1. The terms used in the Terms and Conditions
Platform - Company`s and business partner’s websites, platforms, applications, tools, through which
the service is available.
User - registered or unregistered internet user.
Intermediary – Hothotpack.com Ltd., Reg.Nr.40103901657, address: Graudu Street 68, Riga, LV-1058,
e-mail address: email@example.com, phone +37124422828
Seller - the person who offers for sale or sells services on Platform, or Intermediary, if an Intermediary
sells services on platforms on own behalf. Seller's name is indicated in the commercial offer.
Commercial offer - seller`s offered and on platforms advertised the opportunity to purchase the service.
Accommodation - the place where the Seller provides execution of a commercial offer.
2. Contractual relationship
Intermediary through their Platforms, offers to Users the possibility to reserve and purchase Seller
services. Seller services are provided by Seller. If the Seller does not ensure services which are showed
at the purchase confirmation, the User has the right to turn to the Intermediary, and delegate to
exercise the claims against the Seller by User.
3. Reservation process
User’s booking details are sent to Seller by Intermediary to ensure execution of the reservation. When
making reservation its mandatory to specify the person who will use the services of the Seller.
User can make the payment by using their debit or credit card. Therefore is mandatory to specify
a valid card when making the payment.
5. Contract and payment, delivery
The agreement of the use of the selected service and the reservation between the User and the
Seller enter into force by making the payment. The User has the right to claim the Intermediary
for Intermediary's and Seller's performances, however, the responsibility for the execution of
the service Seller assume alone. Total price for Seller services, shown on booking confirmation,
User pays to the Intermediary. Booking confirmation User receives, after booking is made, on
their electronic devices screen, with which reservation is made. Hereby the User agrees that
the confirmation of reservation can be sent to the User`s specified email address. If user has
created a private account at the Intermediary Platform, then bookings made by the User are
available in the section "My Reservations".
6. Changes and Cancellations
Conditions how booking can be changed are determined by each Seller separately. When making
a purchase, for each specific booking there are written rules how and is it possible to change this
booking. Booking changes can be made only on the Intermediary Platforms. If the User doesn`t
show up at Accommodation at the date agreed on booking confirmation, the amount for the paid
Commercial offer can`t be refund. After cancellation deadline payment for cancellation is 100% of a full reservation price.
If there is a possibility to change check-in date after the modification free-of-charge deadline, fee of 15% will be applied. But no later than 24 hours before check-in time and upon availability.
7. Data protection
By registering at Hothotpack.com and / or using Hothotpack.com Platforms for making bookings,
User agrees to carry out processing of personal data. Intermediary collects, processes, and uses
User data only if they are required for the purposes of providing its services, and for which the
User has given his consent. User data will only be transferred to third parties to the extent that
it is required in each situation for performing Intermediary services. By registering at Hothotpack.com
and / or using Hothotpack.com Platforms, User agrees to receive further promotional electronic
material from Hothotpack.com. User may opt out of receiving electronic promotional material at any
time simply by emailing to customer service, or by using own account at Hothotpack.com Platforms.
8. Customer evaluations
After Commercial offer is used, User will receive an automatically generated email with an link, to
evaluate the Accommodation. User agrees that provided rating and comments will be published.
Intermediary reserves the right not to publish evaluations and to delete evaluations without
providing a reason. Hothotpack.com invites all Users to submit true and objective
The software and all at Intermediary Platforms-based information is Hothotpack.com Ltd.
property. For the use of information from the author and / or the owner's (incl. Seller) consent.
Without written permission from Hothotpack.com Ltd. no one has the right to copy, distribute
or use in a different way any information at Hothotpack.com Ltd. Platforms available.
10. Contact information
Hothotpack.com Ltd., Reg.Nr.40103901657
Address: Graudu Street 68, Riga, LV-1058, Latvia
E-mail address: firstname.lastname@example.org
All rights reserved © HotHotPack.com, 2023